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Frequently Asked Questions

What is a Psychologist?

A psychologist is a professional that engages in assessment, diagnosis, and treatment of mental health to improve the functioning of individuals. In Ontario, only psychologists who are registered by their regulatory body, The College of Psychologists of Ontario, can call themselves a psychologist. This provides protection to the public in terms of ensuring a high standard of training and care. In order to be registered with the CPO, psychologists need to complete a doctorate degree (Ph.D.) in psychology as well as one year of supervised internship. In addition, the psychologist is required to pass various professional exams and agree to follow an ethical code of standards of professional practice as outlined by legislation. For more information, please visit the website for The College of Psychologists or the website for the Ontario Psychological Association.


Do I need a referral?

Although it is welcomed, we do not require a referral in order to make an appointment. However, some insurance companies require a referral in order to provide coverage. We urge you to contact your insurance provider to inquire about whether they require a referral to provide your family with insurance coverage.


What are the fees of your service?

The fees depend on the nature of the service and will be discussed with you at the time of the first contact. Our fees are within the limits that are recommended by the Ontario Psychological Association.

While our services are not covered by OHIP, the majority of extended health insurance plans (e.g. through your place of employment) provide some type of coverage for psychological services. We urge you to contact your insurance provider to obtain information about your coverage. We will provide a receipt that can be submitted to your insurance company or claimed for a tax deduction.

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Learn More About Reframe Psychology Clinic